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售后服务

*当你购买了真实的DeRoo球杆以后,将会得到由制杆师本人及总代理商签发的独一球杆证书。内容含该球杆相关生产数据及说明。该证书是代表在中国境内购买的正品DeRoo球杆的唯一证明和今后享受售后维修的必要凭据。

*在中国各城市指定代理分销商处购买的DeRoo球杆同样会提供相关证书,通过地区分销商购买的DeRoo球杆需交至分销商处办理售后服务。

*客户可根据证书串号直接在网上查询球杆相关档案,并可验证当前持有人,如有转卖后需更改档案,需及时向总代理书面申请并在验证后办理。

*每支DeRoo球杆都会有多重防伪方法,缺一不可。在中国境内销售的每一支DeRoo球杆均会被制杆师编号,是该球杆生产年份和限量的重要标志,也是球杆收藏价值的重要参考依据。

Life Time Maintenance and Repair
永续保养和维修

As the sole agent of De Roo Cues in China, DD147 (a.k.a. Pindoo Trading Co., Ltd) provides lifetime maintenance to all the products subject to the schedule set out below.
作为De Roo Cues中国地区独家代理,DD147根据以下条例,对所有产品提供永续保养和维修。

The Products(产品)
The products are all products manufactured by De Roo Cues and sold through DD 147 and its partners.  DD147 reserves the right to final discretion of the identification of the products.
产品是指由De Roo Cues生产,经DD147或其合作伙伴销售的产品。 DD147保留对产品来源的最终判断权。

Lifetime(终身维修)
Lifetime is the lifetime of the products.
终身维修是指对产品的终身维修(免费维修和有费维修)。

Acceptance(使用范围)
The original purchaser of the products receives lifetime maintenance automatically after the transaction is completed.  Such services are also transferable to owners of resale products if the products are originally sold through DD147. 
一手购买客户在完成交易后自动享受产品终身维修。该维修服务可以转让给二手客户,如果该二手产品来源于DD147的销售。

Wear and Tear(日常磨损)
DD 147 provides lifetime maintenance on normal wear and tear of the products free of charge.
DD147 对产品的日常磨损提供终身免费保养。

Damages Due to Misuses and Abuses (由不正当使用或过度使用造成的损坏)
DD 147 provides lifetime repair services for misuse and abuses of the products.  Such services will be charged appropriately.
DD147对产品由不正当使用或过度使用造成的损坏提供维修服务。该服务将酌情收取费用。

Serious Damages (严重损坏)
For damages beyond the repair capability of DD147, DD147 can assist the customer to return the products to De Roo Cues for major repair.  Customer will bear all the repair costs and freight.
对于超过DD147维修能力的严重损坏产品,DD147可以协助顾客将产品交由De Roo Cues 来做重大维修。客户将承担维修费用和运费。

DD147 encourages every customer register the product on the official Chinese website of De Roo Cues immediately after receiving the product and report change of the ownership to facilitate fighting against counterfeiting, valuation of the resale, and regular maintenance of the products.
DD147鼓励所有客户在购买产品后立刻在De Roo Cues的中国官方网站上登记,并通知产权的转移,以协助我们打击仿冒,转手的估价,以及产品日常维护。

 
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